Frequently Asked Questions
Do you offer home visits?
Yes! We started as a mobile business and will be happy to meet you at your location. Depending on the location there will be a travel fee of $25 of more.
What is your cancelation policy?
Flying Falcon Therapies LLC respectfully asks that you give a 24-hour notice of cancellation. You may cancel/reschedule your appointment without charge up to 24 hours preceding. Same day cancellations will be charged 100% of the scheduled service price without rescheduling. No call, no shows will be charged full price for the scheduled service.
Please call or text 941-321-5226 directly with your first and last name and date of appointment if changing an appointment within 24 hours. Cancellations made via email are not accepted. This policy encourages accountability in your bodywork & healthcare needs while respecting the therapist's potential for other clients being helped.
We are a small business doing our best, we kindly ask that you do your part as well. The bottom line is, we really just love seeing you!
PLEASE NOTE: We will do our best to remind you of your appointment (via text or email). If there's simply no way of avoiding a short-term cancellation, remember that you can send a friend or family member in your place.
I had a an emergency and need to cancel, what can I do?
We understand that emergencies and illnesses happen. If you have a fever, have been in the hospital or contagious, have tested positive for COVID, been experiencing vomiting or diarrhea within 24 hours of your scheduled appointment, or your children/spouse are ill at home and have been in contact, please call to reschedule your appointment. There is NO CHARGE for these types of cancellations
Do you accept Insurance as payment?
While we do NOT accept insurance as payment for our massage services, we can provide you with a SOAP Note and a receipt of your visit, which you can submit to your insurance for reimbursement.
How about HSA or FSA Cards?
We accept most HSA or FSA cards as they are run like a debit card.